Mindbow Software

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Sept 2011: One user has advised that reports do not work on their Windows 7 machine. We have not had that reported by others, and reports work on our Test Win7 machine fine. We are working to modernise reports in case this error is more common.

Sometimes an Active X file may fail to install correctly. We have seen this happen on one Windows 7 test machine, but another works fine. We believe it only happens on 64bit versions of these operating systems, where files are stored in the WOW64 system directory.
The problem may occur on Vista, and the same solution should be applied.
The error refers to missing files or dependencies of tinumb6.ocx or tidate6.ocx. We have been unable to ascertain the exact cause, and we are currently investigating this further.

As soon as the files are correctly installed, the problem disappears, and is a fault in the install process, not in our software.

Generally a reinstall of the Mindbow base system will fix the problem.

Step 1: Set the UAC down to its minimum setting and restart your computer.
Win7: Start > Control Panel > System and Security > Action Center > Change user account control settings. (Drag slider to the bottom)
Step 2: From control panel, uninstall the Mindbow Base software.
Step 3: Run the Mindbow Startup program which will downlaod and install the latest Base software.
Step 4. Go back and set the UAC to where it was and restart.

This should always fix the problem.

If these steps donot solve your Win7 issue, then the only immediate solution is to run our software on an older WinXP machine, (either a separeate PC, or on a Virtual PC running on Win7). This is available as a download from Microsoft: (Click Here)