Take a Tour of Mindbow Fixed Assets
Download a free evaluation copy of Mindbow Fixed Assets Now find out more
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Mindbow Fixed Assets has been designed to operate with maximum usefulness and
minimum fuss. Should anything pose a problem for you, email support is available
during New Zealand and Australian business hours - see our contact page for
details.
Known Issues and Frequently Asked Questions.
Licensing error: If you get the following error:"Registration has expired or is invalid - call your nearest Mindbow Office"and if you know that your licence is valid then simply download
the latest version otherwise contact Mindbow. You can use Fixed Assets but not add any
new assets until a new version is installed.
Support: If you purchased Fixed
Assets over a year ago, or your maintenance is unpaid for the current year
then there may a charge for this service.
Check the following troubleshooting
checklist before calling us:
Check that your version of Mindbow
Fixed Assets is up to date.
(If not, download the
latest version - Updating your version does not damage your
company database or invalidate your upgrades and licences - these are protected.
Only the tutorial database will be reset to its default state).
Press 'F1' button
to check for help. See also the extra help for newer features at our website:
This can be reached from your Fixed Assets Program by selecting: Menu>Online Help
Accounting advice: Consult your accountant or tax practitioner or call our New Zealand help line for accounting advice. Our New Zealand office is staffed by accounting professionals. If you've checked the above, but are still having difficulty seek further help from Mindbow Software.
For help with lost passwords, database recovery and other more complex issues just seek help from Mindbow Software.