Known issues and problems with Mindbow Fixed Assets Depreciation Software

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General Issues

Some Crystal Reports export formats do not work under Vista. An error window will be displayed when faulty exports are attempted. This is mainly going to effect the common pdf export format. A temporary work around is to install a pdf printer driver. You may then select this printer driver to export your reports in pdf format.

Terminal Server/Terminal Services. Citrix: The evaluation licence will ONLY operate on a local C: drive of a standard Windows (XP, Vista or later) operating system. The Network licence should be able to operate in a Terminal Services environment, but is currently untested. We will work with any Terminal Server clients to resolve any Terminal Services issues, but in the short term, our software may need to be installed on a standard desktop computer.

Issues with older Mindbow installations that haven't uninstalled...

With the major revamp of our system in recent months, we have tried our best to uninstall all old versions as we have moved forward. Microsoft's side by side installation has caused some issues, and you may have older Mindbow applications remaining. These should be uninstalled to avoid confusion. If you accidentally uninstall a required program, it will be re-instated when you restart Fixed Assets.

It is also safe to remove duplicate desktop Icons. The current Icon will recreate itself when you start Fixed Assets from:
Start > Programs > Mindbow > Mindbow Startup

Control Panel:
Add or Remove Programs

Mindbow Fixed Assets requires the three programs below. You may safely uninstall any older duplicates, (lower version numbers) or older versions of Fixed Assets under other names. Mindbow Startup was called Mindbow Installer, and should be removed if present.

Needed programs: (Click to see version information from Add Remove Programs)
Fixed Assets 3.0.0.24 or later

Mindbow Base Software 3.0.0.3
Mindbow Startup 3.0.0.90

Manual installation procedure

When firewalls prevent the installation procedure refer to this page: Manual Procedures